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See common questions and answers about our products.
A collection of the most frequently asked questions and their respective answers. A fast and easy way to find the answer to your problem.
The most frequently asked questions and their respective answers regarding purchase, license, validation, privacy, etc.
Learn how to download purchased software or download software revisions.
Check this chart to see if your product will work on the Windows 10 operating system.
Check this chart to see if your product will work on the Windows 8 operating system.
Check this chart to see if your product will work on Windows Vista and Windows 7 operating systems.
Get a quick overview of the differences between our 3 flagship products.
Users who have registered their products can access email support by filling out a form. Our e-mail support team will work hard to reply via e-mail as soon as possible.
For questions related to general product information (main features, release date, price, etc.). Please do not use this for technical support.
If you have problems or questions regarding your purchase at the TMPGEnc Online Shop, use this form.
If you've lost or forgotten your product's license serial number, use this form.
If you want to become a software distributor / OEM Partner, or for other Business Inquiries, use this form.
If you are a member of the press and would like to receive additional information regarding Pegasys and its brands, use this form.
For questions or requests that do not fit any of the above options, please use this form.
A User Account is now REQUIRED to download a purchased product or update an existing product.
Login or create a User Account above.
Why register? Check out these benefits: