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Contact Forms

Please use the following forms to contact us. If you have a technical support question for a product you already own, please go to the Product Support page.



Pre-Sales Inquiries

Got a question before you buy? For questions related to general product information (main features, release date, price, etc.), use this form:

Do NOT use this form if you need technical support for a product you already own. Instead, go to the Technical Support page. Thank you.


Purchase Support

If you have problems or questions regarding your purchase at the TMPGEnc Online Shop, use this form:

Do NOT use this form if you need technical support for a product you already own. Instead, go to the Technical Support page. Thank you.


Lost License Serial Number Support

If you've lost or forgotten your product's license serial number, use this form:


Public Relations Support

If you are a member of the press and would like to receive additional information regarding Pegasys and its brands, use this form:


Business Inquiries

If you want to become a software distributor / OEM Partner, or for other Business Inquiries, use this form:


Product Testimonial

Tell us how you use TMPGEnc products in your everyday life. This information can help us make our products better. By filling out this form, you acknowledge that your testimonial becomes property of Pegasys Inc. and may be published on our website or other TMPGEnc material; if we do, we will not disclose your full name, email address, or other information that can identify you.

Do NOT use this form if you need technical support for a product you already own. Instead, go to the Technical Support page. Thank you.


General Inquiries

For all other inquiries that don't fit in the above categories, use this form: